Digital Transformation Services

Sitecore Upgrade

Who are you going to trust?

Upgrading Sitecore requires years of experience and know-how

Some folks underestimate the level of effort, experience, and attention to detail required to upgrade Sitecore without a hitch. Unfortunately, it's not as easy as just clicking a button and running a few scripts, and it can't be done properly by someone fairly new to the platform.

But never fear, Engagency is here. Whatever your motivation for upgrading to the latest version of Sitecore – whether it’s resolving performance issues, leveraging functionality you haven't used before, or moving to the cloud – we're here to find you the most cost effective upgrade path, and make it an easy, seamless process. Shed technical debt, empower your team, and get the maximum value from of your Sitecore DXP with all the new features and functionality.

We've specialized in Sitecore since 2008, so Engagency is that Sitecore partner you can trust. Let our trusted team of Sitecore architects, developers and support engineers develop a plan and execute your upgrade flawlessly.


What you can expect from a

Sitecore Upgrade by Engagency

Our Sitecore Upgrade process starts with thorough analysis and planning. We’ll identify modules that can’t be upgraded and any code that needs a rewrite. Engagency works to ensure that you have zero downtime and the minimum time needed for a code and content freeze.

Getting your site up and running is our top priority, but before making any modifications to the codebase, we create test cases covering all major functionality and pages on your site to ensure that when the upgrade is complete, everything works flawlessly. Once the test plan is in place, we start locally, upgrading a development version of the site, and doing a round of thorough QA there to find and fix any issues caused by the upgrade. Once the local version has passed QA, we upgrade your servers from the lowest environment (usually Dev or QA) up to production. For each server, we pull the latest backup from your database, ensure any code changes are merged in, and update the environment. Before moving on, we do comprehensive testing in each environment.

Then we create and schedule an online personalized Sitecore User Training to help you get a handle on how to work with all the new functionality and personalization capabilities you can use, because you trusted the experts.
Planning a Sitecore Upgrade? Here's How to Choose the Right Partner
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We deliver results that will have

Everyone Singing Your Praises

Improved Personalization & Testing

Improved Personalization & Testing

Enjoy improved personalization and testing capabilities. You can quickly set up content tests for various audience segments, based on your own hypotheses as well as AI-powered recommendations.

New Sitecore Functionality

New Sitecore Functionality

Sitecore adds support for more technologies with each iteration of Sitecore. From headless Javascript to enhanced SQL support, deploying new experiences to your Sitecore website is easier than ever.

Better Data Capture & Integration

Better Data Capture & Integration

Get more value from your customer data, and make sure your collection is GDPR-compliant. Put your data to work with omni-channel data integration that connects Sitecore with everything: your call center, your CRM, your IoT devices. The list goes on.

New, Intuitive UI

Make It Easy To Build Out New Pages

Sitecore listens to its customers. With each new version of Sitecore, they introduce new elements that make it easier and easier to build out new pages, so your content designers and managers can do their job faster.

Don't just take our word for it

Here's What Our Clients Have To Say

“We were going into a global brand refresh at the time and upgrading to the latest version of Sitecore was necessary for the new global brand rollout. The site that [Engagency] helped us roll out supported a wide range of content preferences. We have a website that is much faster and more reliable—and that has grown on a number of dimensions. Our traffic has steadily increased from the first project we launched with them through every subsequent one. New visitors continue to increase and time-on-site has more than doubled. All metrics are moving in the right direction.”

Adam Monago
VP of Digital & Performance Marketing

- Consulting Firm

“ENGAGENCY has worked on numerous projects for our company. Most recently, they updated our Sitecore DXP. They also created a video module for our platform and worked with a third-party partner to ensure our site was ADA compliant. They also run our testing procedures, providing timelines for all the work they do. We’ve been working with them since 2006, and the partnership is ongoing.”

Nancy Lucas
Digital Marketing Coordinator

- SC Federal Credit Union

“We had recently gone through a Sitecore upgrade, but our developer botched the job. We were experiencing frequent issues and site shutdowns, so I needed a firm to repair the damage. Engagency conducted a thorough audit, evaluating our website according to Sitecore’s standards, and confirmed findings of a previous audit conducted prior to our engagement. They then identified trouble areas in our underlying code and offered suggestions for improvement. They’re now our full-time Sitecore developer.”

Digital Marketing Director
Digital Marketing Director

- Advanced Material Manufacturer

Ask us a question

Engagency is here to serve and we’re always happy to help. How may we be of service to you?

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