Sitecore Commerce Implementation Services

Who are you going to trust?

Implementing Sitecore OrderCloud takes a team of seasoned experts.

There has never been a better time for manufacturers to sell direct to consumers. It's never been cheaper or easier to spin up the tech and the teams you need to market, sell, and distribute your own goods. Consumers want a direct relationship with the brands that they love and depend on. It's a good time to start reducing your dependence on retailers and distributors, resetting expectations about your brand and your buying experience, and putting those margins to better use.

If you’re a manufacturer with thousands of products and several types of buyers, then you need an enterprise e-commerce solution that allows you to personalize each individual's buying experience. You need an e-commerce solution that leverages marketing automation, content management, data, and insights.

We've specialized in Sitecore since 2008, so Engagency is that Sitecore partner you can trust. Let our Sitecore Implementation team help you craft a commerce solution that transforms your business, delights consumers, and helps you dominate the marketplace.

What you can expect from an

OrderCloud Implementation by Engagency

At Engagency, our team of Sitecore Certified Consultants and Developers have over a decade of experience implementing commerce solutions for Sitecore clients. Here’s how our process works.

We'll work with you to map out the process of selling the product from warehouse to doorstep, defining the key transfer points of data exchange along the way.

Next, we define the categories and subcategories to be used on the site and then integrate with your ERP or PIM system to pull in the key data for products—including descriptions, images, and selectable characteristics such as color, price, and availability. We outline the process for ensuring that this data is available in real-time.

Our trusted UX team will document the flow from search, to browsing, to product selection and specification. We'll document to process of adding items to the cart and the steps the user will go through to complete a purchase—keeping it as simple and streamlined as possible.

We integrate sales tax and shipping methods and apply those calculations, as well as discounts and bulk pricing.

Working with your ERP system and/or a third party authorization solution, we'll handle credit card processing and the various potential errors that can occur, which need to be handled seamlessly to keep the user in the sales flow. Next, data is pushed to your ERP and/or Warehousing applications.

Post-sale communications are mapped out including email sequences, the ability to track an order, and communication with your support department.

Start to finish, the process should feel easy and intuitive for the user, despite the complexity of the moving parts behind the scenes.

Automated e-Commerce Personalization

Sitecore Commerce empowers your team to create personalized promotions, related product suggestions, and abandoned cart exit pops. Best of all, Sitecore Commerce uses machine learning to auto-magically create these offers for you. The end result is a boost in ROI, AOV, GPM, and all the other metrics you care about.

Omnichannel Inventory Management

With Sitecore OrderCloud properly implemented and integrated into your Sitecore website, you can finally manage inventory end-to-end, from what you sell in your stores, on your website, straight from the warehouse, or via other retail and online locations.

Data-Driven e-Commerce Marketing

With Sitecore Commerce, your team can see what offers and products are driving revenue, down to the transaction level. You can then use these behavior-based insights to inform your sales funnel and marketing campaigns, fine-tuning them to motivate more interest, more engagement, more conversions, and ultimately, more transactions .

Cloud-based e-Commerce for Sitecore

Sitecore Commerce and OrderCloud are cloud-based, so you can rest easy knowing they will scale to meet growing demand and traffic spikes during prime holidays and seasonal promotions. Backed by the speed of Microsoft Azure, your customers won’t get distracted by slow load times on your website. Instead, you’ll keep their interest focused where it should be—on your products.