What if there was a way to quickly build a multi-talented team of Sitecore experts, who are ready and willing to respond to every request, and fully capable of helping you get the most value from your Sitecore investment?
There is, and it’s called Sitecore Managed Services by Engagency.
Our support team is dedicated to monitoring, maintaining, and supporting your solution. Need more than monitoring and support? We can also build you a complete team of Sitecore experts who will focus on feature enhancements and ongoing work streams to move your implementation forward. Think of Engagency as an extension of your in-house team—only we’re a lot easier to hire, manage, and retain.
For Basic and Premium support, we provide hosting and application monitoring and support with up to 50 hours of support provided per month by our Sitecore Support Team. For Dedicated Services, you buy a bucket of hours, and we build you a team specific to your needs.
When it comes to Sitecore Dedicated Services, we take a bit of an agile approach.
You’ll get a dedicated Project Manager and they’ll work with you to update and prioritize a list of things you want to get done, which will then be organized into two week “sprints”. You’ll work directly with our friendly, helpful, and knowledgeable Sitecore architects, developers, support engineers, trainers, UX designers, and content managers. You’ll get weekly or bi-weekly progress reports, status updates, and feedback from the team. You’ll have regularly scheduled cadence calls to talk through what was completed and to prioritize items for the next two week “sprint”.
What Our Clients Have To Say
Digital Marketing Director
Advanced Material Manufacturer
“We always have a dedicated project manager. If we have any issues with our website, we send them to our Sitecore Support Engineer, as the expert. [Engagency] is good at looking ahead and scheduling what will be needed. Their project manager goes over tickets and loops them into their process. They’re awesome at what they do, but they’re also friendly and genuine. It’s a pleasure to work with them. They marry skill to good customer service.”
Senior Web Developer
Engagency is here to serve and we’re happy to help. Set up a time to talk with us now.
Engagency Spins Up Time Savings for Insurance Broker with Custom Sitecore Application
Having previously partnered with Engagency on a successful mobile app redesign and Sitecore upgrade, Engagency was the obvious choice for this new project. The Client expanded their Sitecore Managed Services agreement and Engagency got to work.
Engagency Named One Of Austin's Top Web Development Companies
Engagency has been named one of the best web development companies in Austin by Digital.com, an independent review website for small business online tools, products and services.
Engagency Named Top Performing B2B Company In Austin and Texas By Clutch
Engagency has been named one of the 100 Top-Performing B2B Providers in Austin and one of the Top B2B Companies in Texas by the ratings and review platform Clutch.